Liverpool · Merseyside · North West · Established 15+ Years
House Clearance, Bereavement, Hoarding & Specialist Cleaning
An established Liverpool-based, family-run property clearance and specialist cleaning company with more than 15 years of experience — from routine household clearances through to hoarding, biohazard and unattended-death cleaning.
15+ Years'
Operational experience
Family-Run
Liverpool-based business
Written Quotes
Always, before any work
EA Registered
Carrier CBDU610261
Mon–Fri 8:00am–6:00pm
Sat & Sun Closed
Confidential
Discreet on every job
What We Do
Property Clearance & Specialist Cleaning
From straightforward household clearances through to the most complex contaminated and specialist property assignments — all handled with care, professionalism and full regulatory compliance.
House & Property Clearance
Hoarding & Specialist Clearance
Which Service Do I Need?
Understanding the Difference Between Services
Not all clearance and cleaning work is the same. The service that is right for your property depends on its condition and what is involved.
Normal House Clearance
Household furniture, personal possessions, general contents and waste. Suitable for the majority of properties — including bereavement, probate, downsizing and moving-home clearances.
Learn moreHoarding Clearance
Large accumulations, restricted access and retained-item instructions. May involve partial or whole-property clearance over one or more days. A non-judgemental approach where the occupant is still resident.
Learn moreGross-Filth Cleaning
Heavy grime, waste accumulation, human or animal contamination and severe property neglect. Requires appropriate PPE and compliant disposal of contaminated material.
Learn moreBiohazard Cleaning
Blood, bodily fluids, human waste or other biological contamination. Requires specialist assessment, defined scope, appropriate products and compliant disposal procedures.
Learn moreUnattended Death Cleaning
Decomposition-related contamination, odour and residue. Requires specialist assessment, defined treatment scope and sensitivity. Handled confidentially with the appropriate parties.
Learn moreVoid Property Clearance
Professional clearance and preparation for housing associations, local authorities, landlords and property managers. Written scope, completion documentation and waste compliance as standard.
Learn moreSingle Item Collection
Sofa, bed, washing machine, fridge or other unwanted household item collected from your Liverpool address. Fixed prices, one callout charge, instant online estimate.
Learn moreCrime & Trauma Cleaning
Professional cleaning following crime scenes, violent incidents or traumatic events. Compliant disposal of all contaminated material, handled with the utmost discretion and sensitivity.
Learn moreNot sure which applies? Send us a brief description or a few photographs and we will advise you on the right approach — without any obligation. In many cases, a property requires a combination of clearance and cleaning rather than one or the other.
Experience That Makes a Difference
Not Every House Clearance Is the Same
Some properties require a straightforward household clearance — contents removed, waste disposed of responsibly, and the job done efficiently. Others involve hoarding, contamination, human or animal waste, sharps, rodent infestation, decomposition, severe odour or biohazard material.
A company that only does ordinary removals is not equipped — in terms of training, procedures, equipment or regulatory compliance — to deal with a seriously contaminated property. We are.
Our experience allows us to assess each property individually and provide an appropriate plan, rather than treating every assignment as routine rubbish removal. Whether a property needs a basic clearance or a full contamination response, we will tell you honestly what is involved and what it will cost.
Ordinary clearances
Full or partial household clearance, flat clearance, loft, garage, shed, downsizing and moving-home clearances. Handled efficiently with responsible waste disposal.
Hoarding and severe clutter
Sensitive, non-judgemental clearance for hoarding-affected and severely cluttered properties — including situations where social care, housing or healthcare teams are involved.
Contaminated properties
Properties affected by human or animal waste, rodent infestation, vermin, drug use or nicotine contamination require specific handling. We assess the situation and provide a realistic plan.
Biohazard and unattended death
Decomposition, blood, bodily fluids, trauma contamination and biohazard material require trained operatives, specialist products and compliant disposal. This is not work for a general clearance company.
Odour and deodorisation
Severe odour from decomposition, waste accumulation, animal activity or contamination requires professional-grade treatment — wet fogging, dry fogging, ozone treatment and odour-source elimination where appropriate.
House Clearance Following a Bereavement
Clearing the home of a family member or close friend can be one of the more difficult practical tasks that follows a death — particularly when it comes alongside everything else that needs to be managed at that time.
You do not need to remain at the property whilst the work is carried out. Many families prefer not to be present, and we are used to working from a key or with another designated person on site.
Important documents, photographs, jewellery, money, personal effects and any other significant items discovered during the clearance will be handled according to your instructions. We bring anything of potential importance to your attention rather than treating it as general waste.
We work for executors, solicitors and families directly — and we are experienced in coordinating with estate agents, conveyancers and housing providers when properties are also being sold or returned to a landlord.
Not Rubbish Removal
Property Clearance Is Not the Same as Skip Hire or Rubbish Removal
A company that collects general waste from the kerbside is not equipped — in training, procedure, equipment or regulatory compliance — to handle a hoarded property, a contaminated room, an estate with retained-item instructions, or a property following an unattended death.
Our work begins with a proper assessment. We agree a defined scope of work in writing. We follow retained-item instructions precisely. We use appropriate PPE where required. We dispose of all waste legally and document it where necessary. Where the property needs cleaning, sanitisation or odour treatment after the clearance, we carry that out too.
That approach is what separates a professional property clearance company from a general collection service — and it is why solicitors, housing associations, Adult Social Care, NHS-related organisations and local authorities refer work to us rather than simply booking the nearest available van.
Written scope of work
Defined before we start — you know exactly what is included.
Written quotation
Fixed price agreed in advance. No variations without agreement.
Retained-item instructions
We follow your instructions for items to keep, donate or direct.
Specialist PPE
Appropriate protective equipment where contamination is present.
Contaminated material handling
Compliant procedures for biological, chemical and hazardous waste.
Post-clearance cleaning
Sanitisation, deodorisation and specialist treatment where needed.
Professional reporting
Completion photographs and documentation available for professional clients.
Waste documentation
Waste transfer documentation provided where required.
Confidential service
Discreet handling of sensitive assignments, addresses and client details.
The Process
How to Get a Quote
The process is straightforward. No obligation. No unexpected charges. A clear written quotation before any work is agreed.
Tell us about the property
Call, email or use our form. Tell us the address, type of property, approximate size and what it contains. A brief description is usually enough to start.
Send photographs or arrange a survey
For most properties, photographs taken from the doorway of each room are enough. We'll tell you if a visit is more appropriate. Please do not enter an unsafe area to take photos.
We assess the work
We review what is involved — volume, access, waste type, any specialist requirements, whether cleaning is needed — and work out a realistic scope.
You receive a written quotation
A clear written quotation with a fixed price. You know exactly what is included before agreeing to anything.
We agree a date and proceed
Once you approve, we agree the date, confirm any specific instructions, and carry out the work. Completion documentation available where required.
Why Merseyside House Clearance
An Established Professional Contractor — Not a General Rubbish-Removal Service
Merseyside House Clearance has been operating in Liverpool and across Merseyside for more than 15 years. We are a family-run business — not a franchise or a call-centre operation — and our reputation is built on straightforward, reliable service delivered properly.
We work with members of the public and with professional organisations who need a contractor they can rely on. That includes local authorities, housing associations, Adult Social Care, NHS teams, solicitors, executors, landlords and commercial clients.
Every instruction receives a clear written quotation. Every clearance is carried out by our own operatives — not subcontracted. All waste is removed and disposed of lawfully, with full regulatory compliance.
More than 15 years of operational experience
Established in Liverpool, with a consistent record of service across Merseyside and the wider North West.
Family-run business
A local company with a direct relationship — not a franchise, not a booking platform passing work to others.
Environment Agency registered waste carrier
Registration number CBDU610261. Legal, compliant waste removal on every instruction.
Professional written quotations
You will always know the cost before agreeing to proceed. No unexpected charges.
Responsible waste disposal
All waste is handled and disposed of in accordance with Environment Agency regulations.
Sensitive and confidential service
Discretion is standard — particularly on bereavement, hoarding and specialist assignments.
Experience across sectors
Local authorities, housing providers, healthcare, solicitors, landlords and private households — all served regularly.
Professional & Organisational Clients
Working With Organisations Across Merseyside & the North West
Many of our instructions come from professional organisations who need a reliable, insured and compliant contractor for clearance and cleaning work — particularly where the property involves sensitive or complex circumstances.
Local Authorities
Void-property clearance, contamination and specialist assignments for council housing teams.
Adult Social Care
Sensitive hoarding and gross-filth clearances with understanding of the social care context.
Housing Associations
Prompt, reliable clearance and cleaning for registered providers across Merseyside.
Healthcare Organisations
Compliant biohazard and contamination handling for NHS and independent healthcare clients.
Solicitors & Executors
Thorough probate and estate clearance with written documentation where required.
Landlords
Rapid void clearance to get properties back to a lettable condition with minimum delay.
Letting & Estate Agents
Reliable, insured clearance services on behalf of landlord and vendor clients.
Commercial Organisations
Office, retail and industrial clearance with responsible waste handling throughout.
Areas Covered
Liverpool, Merseyside & the Wider North West
Our primary area of operation is Liverpool and Merseyside. We also cover Warrington, Cheshire, Greater Manchester and surrounding areas — contact us to confirm coverage for your location.
Liverpool
Our home — all districts and postcodes
Wirral
Birkenhead, Wallasey, Heswall, West Kirby
Sefton
Bootle, Southport, Crosby, Formby
Knowsley
Kirkby, Huyton, Prescot, Halewood
St Helens
St Helens, Newton-le-Willows, Earlestown
Halton
Widnes, Runcorn, Frodsham
Warrington
Warrington, Lymm, Culcheth
Cheshire
Chester, Ellesmere Port, Northwich, Crewe
Greater Manchester
Wigan, Leigh, Salford and surrounds
Wider North West
Lancashire, Cumbria and surrounding areas by arrangement
Frequently Asked Questions
Common Questions About House Clearance
If you have a question that isn't answered here, call us or send an enquiry and we will come back to you promptly.
About George & the team
Why Families Trust Us With Their Most Difficult Days
Led by George Mensah, Merseyside House Clearance is a family-run business with over 15 years' experience. We've featured on television, including ITV's Call the Cleaners, while keeping a personal, practical approach to our work.
Over the years, we've built relationships with local authorities, the NHS, social services, care providers, solicitors and estate agents. Whether we're helping a family directly or working with someone on their behalf, we put the customer first — listening, explaining things clearly and treating people and their belongings with respect.
"George and the team were absolutely brilliant. They handled everything with such care and respect after my mum passed — I didn't have to worry about a thing."
Private client, Liverpool, 2024
"Professional, discreet and thorough. They dealt with a very difficult property for our housing association and kept us informed throughout. We use them regularly."
Housing association, Merseyside, 2024
"I was dreading the clearance but they made it so straightforward. George was honest about the cost from the start and the team worked incredibly hard."
Private client, Wirral, 2023
"We've instructed Merseyside House Clearance on several probate estates. Always reliable, always professional, and the written documentation is exactly what we need."
Solicitor, Liverpool, 2024
Customer Reviews
What our customers say
Genuine feedback from clients across Liverpool and Merseyside, 2012–2023.
"George and his team did a fantastic job clearing my brother's house. George came around on Thursday and cleared the house the next day. I thoroughly recommend them, they are excellent."
"Quick, friendly and efficient service from George and his team. Emailed the company on Monday morning and Mum's flat was cleared completely by Tuesday afternoon. Good job done despite some tricky foam backed carpet. Would highly recommend."
"We cannot recommend Merseyside House Clearance enough. George and his team were polite, professional and cheerful at all times, despite the huge mountain (literally!) that they had to climb to clear our Dad's house."
"Very pleased with the service provided by Merseyside House Clearance to clear our mother's home prior to sale. Helpful staff who were sensitive to the emotional aspect of the clearance and provided a punctual, professional and swift service"
"I can't thank George and his team enough! I had the daunting task of clearing a relative's home, after decades of hoarding! George wasn't fazed at all by what lay ahead for his company to deal with! They didn't judge, and were very sympathetic, courteous, and understanding."
"Absolutely brilliant from start to finish. Communication was excellent throughout, our house clearance was completed efficiently and professionally. We would have no hesitation in recommending George and his team to anyone, Thank you for making the process really easy."
Get in touch today
Ready to Get Started?
Call for a straightforward conversation, or send photographs and we'll provide a clear written quotation — no hidden costs, no obligation.